Membership - Food Baba
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Membership

GENERAL QUESTIONS

WHAT IS FOOD BABA LIFESTYLE MEMBERSHIP?

FOOD BABA Membership program is our latest customer loyalty program. You may register as lifetime member for free, after which, you may enjoy regular discount, accumulate Point, and redeem rewards.

Please download PointZmatter Apps HERE

Or Scan QR Code below to download

HOW TO JOIN AND IF THERE ANY FEES?

You may register FOOD BABA Membership for FREE in PointZmatter Apps. After registration, kindly Whatsaapp us your Name and Contact Number to Food Baba Whatsapp. We will send you login details as soon as possible. You may now login to POINTZMATTER APP to check your points.

WHAT IS THE BENEFITS OF JOINING MEMBERSHIP?

Lifetime Membership
5% off on regular items under FOOD BABA Brand.
10% off on 6″ and 8″ ready-made cake.
15% off during your birthday.
HAPPY HOUR PROMOTION for FOOD BABA Bread.
1 Point Per RM1 Spent.
Gifts / Voucher Redemption with points.
Unlock your membership levels and get more!
Additional reward for NEW membership level unlocked.
Exclusive invitation to join our private event.
Seasonal lucky draw campaign.
Check & Redeem vouchers at your fingertips!

*Discount may not apply to seasonal items in all stores*

ABOUT REWARD

WHAT IS THE REWARD AND HOW DO I EARN IT?

Members are mainly entitled for 2 types of reward which are:

A) Membership Level Unlock Reward
We are now having a total 10 levels of membership based on the amount you’ve spent within FOOD BABA or child brand stores. For every new membership level unlocked, different types of vouchers will be automatically awarded to your PointzMatter account. Your membership status is remained even you’ve redeem your points.

  • STONE – 0 To 499 Pts
  • PEARL – 500 To 999 Pts
  • SILVER – 1000 To 1499 Pts
  • GOLD – 1500 To 1999 Pts
  • PLATINUM – 2000 To 2499 Pts
  • RUBY – 2500 To 2999 Pts
  • SAPPHIRE – 3000 To 3499 Pts
  • EMERALD – 3500 To 3999 Pts
  • TANZANITE – 4000 To 4499 Pts
  • DIAMOND – 4500 & Above

B) Points Reward.
Members will earn 1 Points for every RM 1 spent at participating FOOD BABA or child brand stores. Once you’ve collected a certain amount of points, you may use it to redeem products or vouchers.

WILL MY POINTS EXPIRE?

The points you collect will not expire.

WILL MY REWARDS OR VOUCHERS EXPIRE?

The rewards or vouchers you earn will expire in 1-6 months from the issue date depend on the campaign itself—so be sure to use them before the expiry.

HOW DO I KNOW WHEN I HAVE A REWARD?

Watch out for your APP notification, check your Rewards status on your POINTZMATTER APP to track your reward.

CAN I GIVE MY POINTS OR REWARDS TO SOMEONE ELSE?

No. Sorry, memberships,points and rewards are non-transferable and can’t be shared with family members, friends or others.

HOW TO USE THE APP

HOW TO DOWNLOAD APP?

You may scan QR CODE below or search for “PointzMatter” in GOOGLE PLAY STORE or APP STORE to download.

HOW TO LOGIN?

Open your downloaded POINTZMATTER APP.

For FIRST TIME user, please add “lal” word in front of your member ID. Use it to login POINTZMATTER APP

FOR EXAMPLE:
Your Member ID 20001
Login Username: lal20001
Login Password: lal20001

After login, you may change your password and personal information. Now, With POINTZMATTER APP, you can check your points and redeem your vouchers.

HOW TO REDEEM REWARD THROUGH APP?

You may check your awarded voucher under “Vouchers” tab in Home Page of Pointzmatter App. If you want to redeem it, open your voucher under “Vouchers” tab in Pointzmatter’s Homepage, tap REDEEM Button and Scan our QR Code in counter for redemption, our crew will assist you in this. No physical voucher will be issued.

HOW TO REDEEM PRODUCT USING POINTS?

In PointzMatter App Homepage, tap on FOOD BABA brand card, and you will see “Redeem” in the next page, tap on it and goes into Redemption E-Catalogue, choose your desired product and select FULL TRACK REDEEM to redeem the item. The items will then goes into your earned voucher under “Vouchers” tab in PointzMatter’s Homepage. You may use the voucher for actual redemption in our stores.
(Certain items are only available in certain stores, please click the Items description for more information)

HOW-TO VIDEO

WATCH AND LEARN

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